BOLT AUTO CARE — PRIVACY POLICY
Last Updated: 02/14/2026
Bolt Auto Care (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information from you in the following ways:
a. Personal Information
Name
Email address
Phone number
Mailing address
Vehicle information
Payment information
Service history
Appointment details
b. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Date and time of visits
Referral sources
This information is used to improve our website and services.
2. How We Use Your Information
We use your information to:
Provide automotive repair and maintenance services
Schedule and manage appointments
Process payments
Communicate service updates
Send appointment reminders
Provide estimates and approvals
Deliver customer support
Send promotional offers (with consent)
Improve our operations and customer experience
Comply with legal requirements
3. SMS and Text Messaging Communications
SMS Communications
By providing your mobile phone number and opting in, you consent to receive automated and manual text messages from Bolt Auto Care regarding:
Service status updates
Appointment reminders
Estimate approvals
Maintenance notifications
Account alerts
Promotional offers
Message frequency may vary based on your service activity and preferences. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:
Phone: 940-668-8417
Email:
Consent to receive SMS messages is not a condition of purchase.
We do not sell or share your mobile number with third parties for marketing purposes.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
Service providers who assist in operations (payment processors, scheduling systems, SMS platforms, CRM providers)
Legal authorities when required by law
Business partners involved in providing requested services
All third parties are required to maintain confidentiality and security.
5. Data Security
We use administrative, technical, and physical safeguards to protect your personal information, including:
Secure servers
Encrypted data transmission
Restricted system access
Regular security monitoring
However, no system is completely secure. You provide information at your own risk.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze traffic
Personalize content
Improve marketing effectiveness
You may disable cookies in your browser settings. Doing so may affect website functionality.
7. Your Privacy Rights
You may:
Request access to your personal information
Request correction of inaccurate information
Request deletion (subject to legal requirements)
Opt out of marketing communications
Withdraw SMS consent at any time
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
9. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.
Continued use of our website constitutes acceptance of any changes.
11. Contact Information
If you have questions about this Privacy Policy or your personal information, contact us at:
Bolt Auto Care
Phone: 940-668-8417
Email:
Website: https://www.boltautocare.com
